Shipping and Payment



Save yourself time and effort by letting us deliver your products to your home or office, anywhere within Australia.













If the items in your order which qualify for 'Free Shipping' total $99.00 or more, your order ships FREE to metropolitan areas in Adelaide, Brisbane, Melbourne, Geelong, Perth & Sydney (excluding items classified as Large, Big and Bulky). For deliveries to areas outside the main metropolitan centers you will be charged different shipping cost.

Insurance Policy:
If item arrives damaged and you have not paid for insurance-you assume responsibility for damage or lost during shipping.
Winup Computer will accept no responsibility whatsoever for goods lost or damaged in transit. Couriers generally do take good care of your items in transit. If insurance is required we suggest you contact us to ensure your goods are adequately shipping insurance covered.
* If item lost or arrives damaged and buyer have not paid for addition (Insurance Cover) --- you assume responsibility for lost or damage. It is your sole responsibility to purchase shipping insurance offered. We are not directly liable in any form for any financial arising from damage or loss of item during delivery by Registered Post or any other shipment services; it is your responsibility to select insurance during check out. Or give us a call: 0413--836 982 to find out addition (Insurance Cover) cost-Contact Us.
Almost all small or medium items are sent overnight via Australian Post or Couriers Service. Larger, Big or Bulky items are sent via the fastest courier service to you. Couriers Service depending on your location and items / quantity purchased. We will ensure goods are packaged as well as possible to minimise possible damage. Also, we do not ship internationally!

We deliver to your home or office. Delivery normally takes between five (3) to ten (10) days, or up to eight (2) weeks for furniture. If you're a Online member, you can track its progress via My Account.

The delivery fee is calculated by the size and weight of the items, plus the delivery location. Multiple items can be fit into one box, and packaging costs are as follows:

Box Size

Metro (up to 20km)

Regional (up to 100km)

Remote (more than 100km)






$10.95 per box

$10.95 per box

$13.95 per box


$22.95 per box

$22.95 per box

$35.95 per box


$59.00 per box

$99.00 per box

$199.00 per box

Extra Bulky

$85.00 per box

$129.00 per box

$199.00 per box

If you want to know size and weight of the item, and how much will cost your shipping.

The most simply way is give us a call or email to us at- Contact Us

You can work out delivery costs for your purchase using the delivery cost calculator in Shopping Cart. Otherwise, delivery costs will be automatically calculated in Checkout and displayed as a line item in your costs.

Unfortunately, we cannot deliver one order to multiple delivery addresses; in this instance, you must order items separately and assign the different delivery addresses to each.

All deliveries must be signed for when you receive them; deliveries cannot be made to PO Boxes. If you are unable to take delivery of your items in person - or if you haven't received them within a reasonable period -Contact Us for further instructions.

When buying online, you also have the option to pick up your order from your Winup Marketing & Solutions store and avoid paying delivery charges. Simply select the Pick Up In-Store option. When you complete your payment we will send you an email order confirmation and the store will contact you directly to confirm when your order will be ready to pick up.

Please note that only the person who placed the order may pick it up. When picking up your items, you're required to supply a copy of your order, photo ID and credit card used to make the purchase. (If you pay via PayPal, your credit card is required).


Pickup service is also available by appiontment with -Contact Us.

Delivery Addresses 
We only ship to Australian addresses. It is essential that you supply an address that someone is available at during business hours as couriers require a signature upon delivery. Couriers do not specify nor can they guarantee delivery times. It is your responsibility to ensure someone is available at the delivery address. Failed deliveries are usually carded and sent to your local postal office or to the courier's warehouse. In some rare cases the courier may return the goods to us, in which circumstance you will be liable for a second delivery charge. In cases where the delivery is carded by AAE or returned to us, you will be liable for second delivery charge. Please ensure you use a delivery address whereby someone will be there during business hours. All orders are automatically sent a dispatch notification e-mail when your order ships.

Delivery to P.O. BOXES

The web system will NOT accept a PO BOX as our couriers do not deliver to them.  We do understand that some customers are far regional and can only accept a PO BOX Delivery.  In this instance please -Contact Us to confirm freight on your particular item.  We will organise this manually for you, and / or telephone you.  Please ensure you supply us with correct contact details.  Please note Australian Postal services cannot take Large, Big or Bulky items such as cases, etc.

Freight Charges
Freight charges are automatically calculated as you add items to your cart. Our standard freight charges (in AUD including GST) are tier based depending on cubic size and weight:

Delivery Timeframes
Delivery timeframes vary depending on your location and goods ordered. Delivery is usually made within 1 - 7 days from payment clearance – depending on shipping destination and items ordered. Smaller items are generally sent via overnight express service – larger items such as cases and high end LCD monitors can take longer due to size and weight. Orders are processed as soon as payment is made and usually dispatch within 24 hours. The following is an estimated guide for delivery times once payment has cleared:

QLD Metro

1-2 days

QLD Regional

2-4 days

NSW Metro

1-3 days

NSW Regional

2-3 days

VIC Metro

1-4 days

VIC Regional

2-4 days

SA Metro

1-4 days

SA Regional

2-5 days

WA Metro

1-4 days

WA Regional

2-5 days

All Other Areas

2-5 days

Please note that these times are estimated. Actual times may vary depending on item availability and seasonal delivery times. To speed up delivery times we may split ship your order from a warehouse closer to you. If this is that case you will be notified – this service is of no extra cost to you. You will be sent an email containing delivery information as soon as your order ships. Please allow the minimum delivery time for your area before requesting further information on your delivery status. 


(1) All payments must be made in full prior to delivery.

(2) Payments must be made via the PayPal secure payment gateway facilities accessible via the website and will be subject to any terms and conditions of these providers.

(3) Master Card or Visa Card Online Payment can be made by PayPal secure payment gateway facilties accessible via the website and will be subject to any terms and conditions of these providers.

(4) Making appiontment with item local pickup,Winup Marketing & Solutions will accpet payment as (Cash, eftpos, Master Card or Visa Card).

                Winup Marketing & Solutions